How it works
collect. match. swap.
In short
swap-iit brings together blind box collectors who have what others are looking for, and are looking for what others have. In four steps, you add your collection and your wishlist, the algorithm finds your match, and you swap safely thanks to built-in shipping labels, parcel tracking and mediation if anything goes wrong.
Fees: €2.99 per person per swap. Sign-up: free.
Step 1: You add your collection
It all starts with your collection. On swap-iit, you add the figures you already own, one by one, in your personal space.
For each figure, you fill in:
- The brand and series: Smiski Bathroom, Labubu Big Into Energy, Sonny Angel Animals, our whole catalogue is ready
- The state: sealed unopened box, sealed box with a known figure, or figure out of its box
- The condition: mint, good, damaged or no box for the box; mint, good or flawed for the figure
- One to five photos: front, back, box, close-up, any flaw
- The status: you keep it safe in your collection, or you put it up for swap
You can manage up to 500 figures in your personal collection. Not bad, right? We built it with the idea that a real collection deserves to be documented properly, like a collector's notebook.
Our tip: take your photos in daylight, on a plain background. A nice photo makes your match want it, even if your figure is in average condition.
Step 2: You add your wishlist
Your wishlist is the list of figures you are missing. The ones you have been hunting for months. The one you would love to give your best friend. The one that would finally complete your series.
You can add a wishlist figure in two ways:
- A specific figure: for example, you are looking for the Smiski "Living in the Bathroom, Reading" in particular
- Any figure from a series: you would take any of the Sonny Angel Animals you are missing
For each entry, you set a priority from 1 to 10. A 10 is the must-have, the figure you want above all. A 1 is a "why not". This priority helps our algorithm show you the best matches first.
You can also choose whether to accept sealed mystery boxes, the ones where the owner does not know yet which figure is inside. Some love the surprise, others prefer to be sure.
Up to 100 figures in your wishlist. Plenty of room for your dream list.
Step 3: The algorithm finds your match
This is where the magic happens.
As soon as you add your collection and your wishlist, our algorithm gets to work. It keeps looking for collectors in the community who meet two conditions at once:
- They have what you are looking for
- They are looking for what you have
We call it a double-coincidence match. Both sides get what they want from the same swap. No "I'm selling you this", no "I owe you something"; just a real swap between fans.
As soon as a match is found, you get a notification (in the app, and by email if you are offline). You go to "My matches" and discover:
- The figure you would receive: with your match's photos, state and condition
- The figure you would give: the one from your collection they are interested in
- Your match's profile: username, trust score, number of successful swaps, Founder badge if they have one
- The compatibility score: based on both sides' priorities, the difference in condition and the distance between you
It is up to you to propose a swap, send a message to chat first, or skip this match if something holds you back.
The extra touch: you can chat directly with your match in our built-in messaging before you commit. Ask your questions, request more photos, get to know each other.
Step 4: You swap safely
This is where swap-iit really does its job.
You agree on the swap
One of you proposes, the other accepts (or makes a counter-offer if the figures are not quite equal; you can add a small cash top-up to balance it out). Once you both agree, the swap is marked as "accepted".
You choose how to ship and pay once
As soon as the swap is accepted, each of you picks a shipping option in "My swaps", with the price shown for your route: Mondial Relay pick-up point (the cheapest, €3.42 in France), Mondial Relay home delivery, or Colissimo at the post office or to your door.
Then there is a single payment: "Pay and get my label". It covers your label and your share of the swap (€2.99 service fee, plus a 5% commission if you owe a cash top-up).
You pay from your swap-iit wallet, which you top up by card (€5 minimum). Whatever is left after your swap is there for the next one, no card needed. A cash top-up, if any, is settled directly between the two of you.
Your label arrives straight away, on screen and by email. You pack your figure carefully (a box or padded envelope, bubble wrap around the figure AND its box), stick the label on and drop off the parcel. That's it.
We track your parcels for you
Thanks to Mondial Relay and Colissimo tracking, we follow every parcel automatically. You are notified at each step: "your parcel has been dropped off", "it has reached the pick-up point", "it is ready to collect".
You confirm on receipt
When your parcel arrives, you collect it. You open the packaging. You take two photos: one of the figure, one of the box, to record its condition on arrival. Then you confirm.
As soon as both of you have confirmed, the swap is complete, and you each rate your swap to help the community.
What if something goes wrong?
If you spot a problem on receipt: damage in transit, a condition different from what was described, doubts about authenticity, you can open a dispute. Our moderators review the photos, the messages and the evidence, and decide within 48 hours.
It is this layered system, built-in labels, automatic tracking, double confirmation, human mediation, that keeps swap-iit safe even when things do not go as planned.
What else you get
Anti-counterfeit authentication
Fake Labubus (the infamous "lafufus") are a real plague. To help you, we offer three levels of authentication for figures:
- Community (free): the community votes on the photos you posted. Simple, quick, transparent.
- Verified (€2 to €5): our AI analyses a dedicated set of photos against an anti-counterfeit checklist (Labubu's 9 teeth, the box texture, the logo, the QR code) and gives you a body of evidence with a confidence score.
- Expert (€15 to €30, coming in 2027): a human appraisal by a specialist partner, for high-value pieces.
An authenticated figure shows a badge on its profile. It builds more trust with your match and can be worth a little more in a swap.
Important: our AI checks are a body of evidence, never an absolute certification. They are there to help you, not to replace your own judgement.
Built-in messaging
All your conversations with your matches stay on swap-iit. No personal details to share, no risk of being taken off the platform. You chat live, ask your questions, and send a little note after a great swap.
The community
Every swap ends with a rating and a comment. Swap after swap, you build your trust score: a public rating shown on your profile. The more reliable you are, the more visible you are, and the more matches come your way.
The first 500 people who signed up before accounts opened keep their Founder badge for life, with priority access at launch and a status shown on the platform.
What it actually costs
To give you a clear idea, let's imagine a classic swap between two Smiskis.
- You: you offer a Smiski Bathroom Reading and receive a Smiski Peeking Hidden
- Your match: the other way round
No top-up, an equal-value swap. Each of you pays for your label (€3.42 at a pick-up point) and your €2.99 share, in one payment. Total cost for you: €6.41.
Now let's imagine a swap with a top-up. You give a standard figure, you receive a much rarer secret, and you add €15 in cash.
- Your label: €3.42 at a pick-up point
- Your share of the swap: €2.99 service fee + €0.75 commission on the top-up (5%)
- Top-up: €15, which you pay directly to your match
- Total cost for you: €7.16 in one payment on swap-iit, plus €15 paid to your match, to receive a figure probably worth several tens of euros on the market
No subscription. No hidden fees. Nothing to pay if you do not swap.
Frequently asked questions
Can I sell my figures on swap-iit?
No. swap-iit is a swapping platform, not a marketplace. Every swap involves two figures changing hands, not money for a figure. A cash top-up is still possible to balance an uneven swap, but it never replaces the figure.
Can I swap with someone I already know?
Of course. If you already know a collector who has what you are looking for, you can propose a direct swap from their profile. The algorithm is there to help you find unexpected matches, but nothing stops you from using swap-iit for your usual swaps; on the contrary, you get the secure payment and the shipping labels.
What happens if my parcel gets lost in transit?
Mondial Relay or Colissimo tracking lets us spot parcels that are stuck. If a parcel does not arrive within a reasonable time, we automatically open a claim with the carrier. Depending on the case: a full refund or compensation.
Can I cancel a swap once it has been agreed?
As long as the parcels have not been sent yet, yes, with both sides' agreement, and with a full refund (fixed fees included). Once the parcels are on their way, cancelling is more complicated and follows the dispute process.
Can I use swap-iit if I am under 18?
Yes, from age 15, with your parents' or guardians' permission. swap-iit is not available under 15.
Which countries does swap-iit work in?
Mainland France, Belgium and Monaco. You can swap with a member in any of these three countries: the price of your label is shown before you pay for it. Luxembourg will follow as soon as a carrier can ship from there, then the rest of Europe.
How do you protect my personal data?
Our servers are with Infomaniak in Switzerland. We choose to apply the European GDPR to everything we do. No tracking cookies, no third-party analytics. You can ask for an export or the complete deletion of your data at any time. For more details, see our privacy policy.
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swap-iit · The blind box figure swapping platform. Published by Lean Grup SLU (Andorra). Hosted by Infomaniak (Switzerland). Secure payment.
